Lexmark customer care number

If your Lexmark Laser printer is not printing color, or printing Grayscale and block only instead of color, or producing the copy of Black & White images, you may be encountering one of the various issues. Sometimes, an incorrect driver setting, the black-only driver, or a black-only lock on your printer can be the reason of the absence of color on your printouts where the toner is also displayed as half-full. Due to the InfoPrint 1534 and C752L toner cartridge, you can also face that kind of problem. At such time, you can only get the instant solution by contacting the Lexmark printer customer service number.

What to Do If My Lexmark Printer Isn’t Printing Color Documents?

Different causes encounter the black-only print output issues. If you are using the Black Only driver or have configured the driver settings in the Color or Print Quality tab is at Black and White, then you can face color printing problems. In such a situation, follow these workarounds to troubleshoot and repair your printer.

Solution 1 – Check for a Black Only driver

  1. Click ‘Start’ >> ‘Settings’ >> ‘Printers’ or ‘Printers and Faxes’ section.
  2. Find the default printer driver by searching for the selected icon.
  3. If the driver has been changed, open its ‘Properties’ or ‘Printing Preferences’ by right-clicking on the driver icon.
  4. Search for lack of the Color tab or an absence of color options in the ‘Print Quality’ tab.

Solution 2 – Check for a Black and White (monochrome) driver settings

  1. Click ‘Start’ >> ‘Settings’ >> ‘Printers’ or ‘Printers and Faxes’ section.
  2. Right-click on your default driver and ten choose the ‘Properties’ or Printing Preferences option.
  3. Click the ‘Print Quality’ or ‘Color’ tab. Check to make sure of you have selected the ‘Print in Black and White’ check box.
  4. If it’s chosen and you now want to print the color printout, deselect it and click the ‘Apply’ button.

Solution 3 – Check for a Black Only Lock on your printer

For the monochrome printing, you need to configure your Lexmark printer. This method will help you place your printer in Black only lock mode.

  1. Open your printer operator window, press the ‘Menu’ button until the ‘Setup Menu’ displays on your printer screen and then press the ‘Select’ button.
  2. Similarly, press the ‘Menu’ button until the ‘Black & White Lock’ displays on the screen and then press the ‘Select’ button.
  3. Press the ‘Menu’ button to turn the setting of Black & White on over the printer screen and then press the ‘Select’ button to save the configuration.
  4. Press the ‘Go’ button to restore your printer to the Ready Mode. Next, you can send a print job to your printer from your working place, and it will be published in color.

Solution 4 – Contacting Lexmark support

For additional help, you can communicate with the Lexmark tech support. When you call the Lexmark customer care number, you will be prompted for your queries and your printer model. By addressing your concerns to the technicians, you will get a hassle-free solution for all issues associated with your Lexmark color printer.

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