To troubleshoot any device is not an easy task. And, when the issue is related to the printers, it might affect you badly because finding the reason behind the issue with the printers is quite complicated. But, if you own a Brother Printer, thing can be simplified. The experts of Brother Printer are available round the clock for the users to their issues. All you need to do is call them up at Brother Printer support phone number. If you want to know how you can fix the problems of the Brother Printer, you can follow the steps that are given below.
At first, you need to check the printer for any types of jams or blockages. Also, in case you find any, make sure that you have removed it as soon as possible.
In the next step, make sure that you have deleted all the print jobs that are in the queue. After that, you have to go to the printer’s control box, followed by double clicking on the name or the model number of the printer that you want. Later, you are supposed to select the option for any print jobs, and then you have to ensure that you have selected the option for the “Delete” button.
While you move ahead with the steps, you need to keep in mind that you have turned off the printer, and then unplugged it. Also, you need to wait for about 30 seconds, and then it is necessary for you to turn the printer on once again.
Also, it is the right time for you to restart the computer, and then you have to close all your programs. At the same time, you need to shut down the computer, followed by waiting for a few seconds. Here, you have the option to turn off the device, followed by restarting the printer and the computer.
Additionally, you must not forget to go back to the printer panel, followed by choosing the printer. Also, it is necessary for you to select the “Delete” button. Once it is done, you should keep in mind that you have selected the “Add Printer Wizard.” Also, make sure that you have added the printer once again.
Here, you will be able to download the latest drivers, which you can only do by going to official Brother’s website. But, after going to the website, you have to go to the latest driver revisions. Here, it is important for you to right click on the printer, and the clicking on the option for “Properties.” Also, you need to look for the option of “New Driver” or “Update driver,” and you have select the same. You can also recover it by following the exact steps to recover printer driver.
In the end, you are supposed to follow the on-screen instructions given on the wizard in order to find the new driver that were downloaded recently.
But somehow, if you couldn’t manage to troubleshoot the device by following the steps given here, you need to keep in mind that you have taken instant assistance from the professionals. All you need to do is to get in touch with them is to contact them. You should email them or call them up. In order to call them up, you should dial Brother Printer customer service number.